Recent Posts

Tips to Help Protect You and Your Home in the Event of a Water Loss

7/19/2019 (Permalink)

Water Damage Tips to Help Protect You and Your Home in the Event of a Water Loss Water Damage Gets Worse With Time. It's Important To Act Quickly!

When your home suffers a water loss call us and we will get there ASAP to help. Below are some tips to keep in mind in the interim before our crew arrives:

  • Don’t touch appliances, electrical equipment or cords until you know that they are safe to touch.
  • Limit movement inside the property to what is necessary. Frequent foot traffic can cause conditions to worsen and spread contaminants from rooms that are heavily soiled to ones that maybe weren’t.
  • Only consume food and water that you know is safe. When in doubt, it’s best to hold off until it is confirmed safe.
  • In addition to only drinking water you know is clean, do your best to avoid coming into contact with contaminated water.
  • Stay away from ceilings that are dripping or sagging.

(800) 352-7251

Hurricane Safety- Getting Your Home Hurricane Ready

7/18/2019 (Permalink)

Storm Damage Hurricane Safety- Getting Your Home Hurricane Ready Hurricanes can grow quickly and cause widespread damage.

The warmer weather months, June through early November, are beautiful and certainly treasured in New England. The warm seasons offer a time to visit favorite campgrounds, swim in a local lake or pool and stick your toes in the sand at the beach. Warm weather also brings the threat of hurricanes. A massive storm system that begins over warm ocean waters and moves inland is known as a hurricane. Hurricanes produce hazards such as heavy rain, floods, rip tides, landslides, strong winds, storm surges and even tornadoes. These massive storms can cause large amounts of damage to properties and even death to those in affected areas. Below are a few tips to prepare your home just in case a hurricane hits your town:

  • Do a little research to understand the likelihood of a hurricane in your area
  • Have an emergency plan in place and learn your area’s evacuation routes and local emergency shelters
  • If you live in a flood zone, always be on the lookout for warning signs during a storm (such as heavy rain)
  • Store emergency supplies in a place that’s safe and easy to reach. This should include basic survival items such as potable water and food (3 days supply or more), first aid items, a flashlight and batteries, a weather radio so you can listen to storm updates and any vital medications
  • Sign up for NOAA (National Oceanic and Atmospheric Administration) and EAS (Emergency Alert System) to stay informed on current local weather

If your home does experience any damage from a storm, please feel free to call us. We’re available 24/7.

(800) 352-7251

2019 SERVPRO Corporate Summer Marketing Forum

7/16/2019 (Permalink)

Why SERVPRO 2019 SERVPRO Corporate Summer Marketing Forum Marketing Manager Andrea Thompson & Marketing Rep Laura Michelewicz with Tyler Estes of SERVPRO Corporate (front) and marketing from other NE SERVPROs

On Tuesday, July 9th our Marketing Manager Andrea Thompson and Marketing Representative Laura Michelewicz participated in SERVPRO Corporate’s 2019 Summer Marketing Forum in Nashua, NH. They spent the day with fellow marketers from other SERVPRO franchises of the Northeast Region. The great thing about SERVPRO is that although it is a franchise with every franchise being independently owned and operated, there is a great unity which is evident at get-togethers such as these. These forums are helpful as we use the time to collaborate with one another and share ideas and learn from each other. Together, we all strive for total customer satisfaction and to provide the best in restoration and cleaning services. These forums give us a chance to celebrate our achievements and continue to excel forward by discovering ways to improve our services and involvement within our communities!

Staying Safe During A Thunderstorm- Emergency Outdoor Safety Tips

6/12/2019 (Permalink)

Storm Damage Staying Safe During A Thunderstorm- Emergency Outdoor Safety Tips "When thunder roars, go indoors." Safe shelters include homes, offices, a hard-top vehicle, or public facilities like a shopping center or library.

When the thunder rolls, it’s best to find shelter quickly. But if you’re caught outside during a thunderstorm, it’s important to know the do’s and don’ts of how to protect yourself. Thunderstorms can be dangerous, especially if important rules of safety are forgotten. In addition to heavy rain, the storm can also produce hail and your risk of being struck by lightning increases if you are stranded outside. If your car is close by, you can take shelter inside your vehicle until the storm passes. Put the windows up and then stay in the car until the storm is over. If there are no shelters nearby, here are some last-minute tips from the National Weather Service to reduce your risk of being injured or struck by lightning:

  • Never lie flat on the ground.
  • Never shelter in or under an isolated tree.
  • Immediately get off elevated areas like mountain ridges or peaks and hills.
  • Never use a cliff or rocky overhang for shelter.
  • Keep away from objects that are conductive, i.e. power lines/transformers, windmills, metal fencing.
  • Stay clear of bodies of water.

For weather forecast and safety information visit the National Weather Service website:

Grilling Safety Tips

6/12/2019 (Permalink)

Fire Damage Grilling Safety Tips Remember these safety tips and happy grilling!

Summer is finally here! Time to fire up the grill and enjoy some burgers and hotdogs in the backyard. Grilling can be fun but there are important safety tips to always keep in mind. Here are some tips from the National Fire Protection Association to keep in mind:

  1. Grill outside, away from any structures. Gas and charcoal grills are designed for outdoor use only. Pay attention to overhanging tree branches when you set up your grill.
  2. Make sure that your grill is stable. Grills should be set up on a flat surface where it won’t tip over or roll away.
  3. Keep your grill clean. Grease and fat can buildup after cooking. Be sure to regularly clean the grill and the tray. Also, give coals time to cool down prior to disposing of them in a metal container.
  4. Be careful around the grill. Never leave a lit grill unattended. Keep pets and children away from the grill. Remember that a grill will remain hot for at least an hour after use and don’t ever try to move a hot or lit grill.
  5. Wear appropriate clothing and be careful while cooking. Loose apron strings and baggy sleeves can catch fire.
  6. Be ready to extinguish the fire if it gets out of hand. Have baking soda on hand to put out grease fires and a fire extinguisher nearby for other fires.

Cleaning Services To Spruce Up Your Home Or Business

6/12/2019 (Permalink)

Commercial Cleaning Services To Spruce Up Your Home Or Business This carpet is on its way to looking brand new!

It’s true that a large part of what we do at SERVPRO of Windham & Windsor Counties is Fire and Water – Cleanup & RestorationTM but did you know that we also provide several cleaning services including carpet cleaning?

Our team uses the latest IICRC** training and top-of-the-line equipment to extract soils from deep within your carpet’s pile and backings. First, our technicians shampoo the carpet to get it clean and to deodorize. Then, they remove the shampoo, soils and stains through hot water extraction. Once the carpet is dried, it will look and smell like new!

Other cleaning services we offer include:

  • Odor Identification and Deodorization
  • Air Ducts and HVAC
  • Upholstery, Drapes and Blinds
  • Ceilings, Walls and Hard Floors
  • Crime Scene, Biohazard and Vandalism Cleanup

Give our office a call for more information!

(800) 352-7251

We are Here to HelpR

**Institute of Inspection, Cleaning and Restoration Certification

How We Can Help: Post Construction Cleaning

6/10/2019 (Permalink)

Commercial How We Can Help: Post Construction Cleaning Our crews are highly trained to make drywall dust and debris following a home improvement project "Like it never even happened."

Summer is finally here! This is the perfect time of year to catch up on home projects or business renovations. Home improvement projects can be rewarding but time consuming to clean up. Saw dust and drywall dust are very fine and it’s hard to clean it all up in one go! We can help make your home or business look its best by providing a thorough cleaning and removal of debris so that your place is ready for final touches to make it your own! We also provide services to make your rooms fresh and clean such as:

  • Air Duct Cleanings
  • Walls, ceilings and fixture cleanings
  • Deodorization
  • Carpet/Floor Cleanings
  • Dehumidification and Drying
  • And more!(800) 352-7251

To learn more about our services and how we can help give our office a call:

Staying Safe During A Thunderstorm- Indoor Safety Tips

5/8/2019 (Permalink)

Storm Damage Staying Safe During A Thunderstorm- Indoor Safety Tips It is important to know how to stay safe during a thunderstorm

April showers bring May flowers. Springtime is also when we start to see thunderclouds roll in with heavy rain and lightning. It is important to know how to protect yourself and your family from the potential hazards associated with thunderstorms.

Sometimes thunderstorms produce hail which can vary in size from the size of a Tic-Tac to the size of a grapefruit! These chunks of ice can plummet to earth at speeds up to 120 mph.

Thunderstorms also produce lightning which can kill or seriously injure one caught in its path. Here are some safety tips to follow once you get indoors:

  • Stay inside until the storm is over.
  • Stay away from windows, skylights and doors as high winds and hail can break the glass.
  • Don’t use corded phones and electronics like power tools or computers. The electrical wires can conduct lightning.
  • Don’t use the shower/bathtub, wash dishes, do laundry or wash your hands as the metal plumbing is also conductive.
  • Keep candles, matches/lighters, flashlights and batteries in a secure and easy to reach location in case they are needed during a power outage.
  • Keep a first aid kit fully stocked and in an accessible location in your home.
  • Always have emergency non-perishable food and potable water in your pantry just in case.

Fire Safety- Using A Fire Extinguisher

5/8/2019 (Permalink)

Fire Damage Fire Safety- Using A Fire Extinguisher Keep Your Fire Extinguishers In Easy To Access & Find Locations

To protect yourself and your home or business, it is important to have portable fire extinguishers readily available. In the event of an emergency a fire extinguisher can save your building and your life. The National Fire Protection Association (NFPA) recommends remembering the word PASS in order to properly operate a fire extinguisher:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

Aim low. The fire extinguisher should be pointed at the base of the fire.

Squeeze the lever, applying slow, even pressure.

Sweep the nozzle from side-to-side.

Familiarize yourself with these steps and how to use your fire extinguisher works before a fire breaks out. Also, be sure to read the instructions on your extinguisher and remember that there are different types of fires so it is important to have the correct type of extinguisher. There are different classes of extinguishers designed to treat specific types of fires. For more information on the different types of fire extinguishers, visit:

Italian Dinner at Upper Valley Haven

5/7/2019 (Permalink)

Why SERVPRO Italian Dinner at Upper Valley Haven Mangia!

On Thursday, May 2nd, the Marketing Team for SERVPRO of Windham & Windsor Counties (Derek Paul, Andrea Thompson and Laura Michelewicz) cooked up some Italian Dinner for residents at Upper Valley Haven, a community center in White River Junction, VT. The dinner served over 20 residents with plenty of leftovers for the residents to enjoy for lunch! The community center provides numerous resources for locals. The center's Food Shelf and Good Eats Programs provide visitors with healthy groceries and recipes. There are also services for children including an after school program for school aged children who are current and former shelter guests. Thank you to everyone at Upper Valley Haven for welcoming us into your kitchen! We enjoyed our visit! For more information about Upper Valley Haven and all of their services, visit their website: