Recent Posts

Staying Safe During A Thunderstorm- Indoor Safety Tips

5/8/2019 (Permalink)

Storm Damage Staying Safe During A Thunderstorm- Indoor Safety Tips It is important to know how to stay safe during a thunderstorm

April showers bring May flowers. Springtime is also when we start to see thunderclouds roll in with heavy rain and lightning. It is important to know how to protect yourself and your family from the potential hazards associated with thunderstorms.

Sometimes thunderstorms produce hail which can vary in size from the size of a Tic-Tac to the size of a grapefruit! These chunks of ice can plummet to earth at speeds up to 120 mph.

Thunderstorms also produce lightning which can kill or seriously injure one caught in its path. Here are some safety tips to follow once you get indoors:

  • Stay inside until the storm is over.
  • Stay away from windows, skylights and doors as high winds and hail can break the glass.
  • Don’t use corded phones and electronics like power tools or computers. The electrical wires can conduct lightning.
  • Don’t use the shower/bathtub, wash dishes, do laundry or wash your hands as the metal plumbing is also conductive.
  • Keep candles, matches/lighters, flashlights and batteries in a secure and easy to reach location in case they are needed during a power outage.
  • Keep a first aid kit fully stocked and in an accessible location in your home.
  • Always have emergency non-perishable food and potable water in your pantry just in case.

Fire Safety- Using A Fire Extinguisher

5/8/2019 (Permalink)

Fire Damage Fire Safety- Using A Fire Extinguisher Keep Your Fire Extinguishers In Easy To Access & Find Locations

To protect yourself and your home or business, it is important to have portable fire extinguishers readily available. In the event of an emergency a fire extinguisher can save your building and your life. The National Fire Protection Association (NFPA) recommends remembering the word PASS in order to properly operate a fire extinguisher:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

Aim low. The fire extinguisher should be pointed at the base of the fire.

Squeeze the lever, applying slow, even pressure.

Sweep the nozzle from side-to-side.

Familiarize yourself with these steps and how to use your fire extinguisher works before a fire breaks out. Also, be sure to read the instructions on your extinguisher and remember that there are different types of fires so it is important to have the correct type of extinguisher. There are different classes of extinguishers designed to treat specific types of fires. For more information on the different types of fire extinguishers, visit:

Italian Dinner at Upper Valley Haven

5/7/2019 (Permalink)

Why SERVPRO Italian Dinner at Upper Valley Haven Mangia!

On Thursday, May 2nd, the Marketing Team for SERVPRO of Windham & Windsor Counties (Derek Paul, Andrea Thompson and Laura Michelewicz) cooked up some Italian Dinner for residents at Upper Valley Haven, a community center in White River Junction, VT. The dinner served over 20 residents with plenty of leftovers for the residents to enjoy for lunch! The community center provides numerous resources for locals. The center's Food Shelf and Good Eats Programs provide visitors with healthy groceries and recipes. There are also services for children including an after school program for school aged children who are current and former shelter guests. Thank you to everyone at Upper Valley Haven for welcoming us into your kitchen! We enjoyed our visit! For more information about Upper Valley Haven and all of their services, visit their website:

Fire Safety Tips For Your Kitchen

4/15/2019 (Permalink)

Fire Damage Fire Safety Tips For Your Kitchen Putting safety first in your kitchen is one thing that you can do to prevent a house fire.

According to the National Fire Protection Association, cooking is the number one cause of home fires with unattended cooking being associated with the majority of these fires. Here are some tips from the National Fire Protection Association to follow in your kitchen:

  1. Be cautious and alert! If you are ill, intoxicated or sleep deprived, don’t use the oven or stovetop.
  2. Use a timer to remind you to check on your food regularly. Also, remain in the kitchen while broiling or cooking food on the stovetop.
  3. Keep flammable items like curtains, wooden utensils, food packaging and oven mitts away from your stovetop.
  4. Don’t leave hot oil unattended. When you are frying food, it’s important to always have someone watching as hot frying oil can become a dangerous situation quickly. Slowly heat the oil to the temperature you need for sautéing or frying. If the oil becomes too hot, turn the heat down or carefully remove the oil from heat immediately. Wisps of smoke are one sign that the oil is too hot.
  5. Keep a lid beside the pan while you cook. If the pan catches fire, slide the lid over the pan and shut off the burner. Leave the lid on and let the pan cool.
  6. Keep a fire extinguisher on hand and make sure you know how to use one. It’s also important to use the correct type of extinguisher for the fire you’re fighting.  Find these tips and more on the NFPA website!

Preparing For a Flood- Emergency Pack

4/9/2019 (Permalink)

Water Damage Preparing For a Flood- Emergency Pack Keep a first aid kit in an easy to reach spot in your home and be sure to check it periodically to keep it stocked.

A flood can happen extremely fast and cause an unbelievable amount of damage. It is a good idea to keep emergency items packed and ready to go in the event of an emergency such as a flood. Set aside some time and put together a list of things that you could need in the event of an evacuation due to an emergency such as a flood. This list should include priority items like water and food (3+ days supply), first aid kit, medications (7-day supply), medical items and a flashlight. Below are some more recommended items to keep in an emergency pack:

  • Battery-powered or hand-crank radio
  • Spare batteries
  • Multi-purpose tool
  • Personal hygiene/sanitation items
  • Copies of personal documents
  • Cell phone with charger
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map[s] of the area
  • Baby supplies- bottles, formula, baby food, diapers
  • Pet supplies
  • Tools/supplies for securing your home
  • Extra set of house keys and car keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for pictures of damage

Company History and Excellence In Community Involvement

3/29/2019 (Permalink)

Why SERVPRO Company History and Excellence In Community Involvement SERVPRO of Windham & Windsor Counties Marketing Team Supporting Community Events

SERVPRO’s original company headquarters was located in Sacramento, California when it was launched in 1967 by Ted and Doris Isaacson as a painting business. The Isaacson’s soon decided to transform the company into a cleaning and restoration company. The company quickly grew and sold its first franchise in 1969. Over the years, the company continued to grow and headquarters were relocated to Gallatin, Tennessee in 1988. The reason for this move was a great strategy as it placed the company’s headquarters within 600 miles of 50% of the U.S. SERVPRO Corporate was quickly noticed for their involvement within the community and in 1991, was awarded the title of “Small Business of the Year” by the Nashville Business Journal!

SERVPRO franchises also place an importance on community involvement- this is something that really sets us apart from our competitors! Each year, SERVPRO franchises across the U.S. support several community and charity events, SERVPRO of Windham & Windsor Counties included. Here at SERVPRO of Windham & Windsor Counties, we strive to be among the best of the SERVPRO franchises in supporting our community and the local businesses around us. We enjoy having a part in helping our community thrive!

Fire Safety Tips- Using Your Fireplace Safely

3/29/2019 (Permalink)

Why SERVPRO Fire Safety Tips- Using Your Fireplace Safely Follow These and Other Tips From the National Fire Protection Association to Help Keep Your Home Safe and Warm

Spring is here, but there will likely be a few more cold days ahead where you may want to build a cozy little fire in your fireplace. Here are some important tips to keep in mind:

  1. Make sure the fireplace has a sturdy screen to prevent sparks from flying out.
  2. Be sure the ashes are cool before placing them into a metal container and keep the ashes away from your home, garage and porch.
  3. Keep any flammable items at least three feet away from the open flames.
  4. Always use the appropriate type of wood and flame starters when using your fireplace. The dryer the wood the better.
  5. When installing your fireplace be sure to have a qualified professional perform the installation.
  6. Make sure you have your fireplace inspected and chimney cleaned according to your local codes and by a professional.

For additional tips and guidelines, consult a professional or visit the National Fire Protection Association’s website:

Equipment Corner: Car #8

3/28/2019 (Permalink)

Why SERVPRO Equipment Corner: Car #8 #8 and Marketing Manager Andrea Thompson Are Getting Ready to Hit the Road!

While our fleet of vans and trucks are essential for getting supplies and equipment to and from job sites and making a restoration job “Like it never even happened.” our faithful Marketing Car which has been lovingly named #8 is important to our team as well! When we first got the 2009 Chevrolet HHR she (yes, our marketing car is female) was a solid green color and has since experienced a face lift including flame decals and has subsequently acquired the nickname “Fireball.” She has served us for 130,000 miles and ten years. #8 can get us through the smooth sailings of 91, through the backroads of Bethel, up and over Hogback Mountain, chugging along snowy Route 30 and rolling along the long winding roads of New England!

How an Emergency Ready Profile Can Help Save Your Business

3/28/2019 (Permalink)

Commercial How an Emergency Ready Profile Can Help Save Your Business Did you know that the majority of businesses that bounce back after a disaster had a plan in place for when disaster strikes?

No one likes to imagine their own business facing the hardship of a disaster such as a flood or a fire. Did you know that the majority of businesses that bounce back after a disaster had a plan in place for when disaster strikes? Having an emergency plan could save your business, minimize the time your business is inactive as well as alleviate some stress. We have helped several local companies develop what we call an Emergency Ready Profile to help them be more prepared in the event of an emergency by putting all pertinent information at their fingertips in a physical copy of their emergency plan as well as through our mobile app. The Emergency Ready Profile, or ERP for short, is a no-cost service and can be tailored to meet the needs of schools, municipalities, real estate offices, insurance offices, apartment complexes and commercial properties.

Tips to Avoid Frozen and Burst Pipes

3/4/2019 (Permalink)

Water Damage Tips to Avoid Frozen and Burst Pipes A Burst Pipe

Below are a few tips to help you prevent frozen pipes in your home:

  1. Occasionally allow a slow trickle of water to run from your kitchen and bathroom faucets if the temperature really plummets. This will keep water moving through the pipes and make the pipes less likely to freeze.
  2. Set your thermostat to a consistent temperature. A cold snap is not the time to dial the heat back to save on energy costs.
  3. Open kitchen and vanity cabinet doors to allow warm air to circulate around the plumbing.
  4. If you’re leaving your home for more than 24 hours during a cold snap, consider asking a friend or relative to check in on your home to make sure everything is OK.
  5. In the fall, once the temperatures outside start to go down, it's a good idea to disconnect your garden hose from the exterior faucet and to turn off the water going to that exterior faucet.