Recent Posts

Why SERVPRO? Community Support

1/21/2021 (Permalink)

Collage of SERVPRO employee at various organizations making donations with their representatives. We love to support and promote the great work by our communities charity organizations!

We at SERVPRO of Windham & Windsor Counties believe strongly in the importance of having a positive and engaged presence in our local community. Being a locally owned and operated company, we try to contribute in any way possible when we can.

We are fortunate to be surrounded with so many great organizations and non-profits that do a tremendous amount of good for our community. Recently we wrapped up our "12 Days of Local Holiday Giving Campaign." We picked a twelve local organizations and charities to contribute to by not only donating but raising awareness of these great orgs through our social media channels. We featured a different organization each day leading up to Christmas. By highlighting them on our social media platforms we were able to bring more attention to them and hopefully lead to more support.

We're proud to support and promote all of these stellar organizations and the superb work they do in our community!

Water Damage Restoration: Your Trusted Choice

1/19/2021 (Permalink)

Rear of van loaded with commercial drying equipment. SERVPRO of Windham & Windsor Counties has the proper training, tools and equipment to handle water damage projects on any level.

SERVPRO of Windham & Windsor Counties is the trusted choice for insurance professionals, property managers and real estate pros for fire & water cleanup and restoration in Southern Vermont. This trust has been built based on quality, honesty, expertise and timely response. For over 40 years, SERVPRO of Windham & Windsor Counties has proven they can deliver at the highest level, when it comes to emergency restoration.

Whether from a flood, a broken appliance, burst pipe or expired utility, SERVPRO of Windham & Windsor's process for water damage mitigation is unparalleled and will ensure your property is taken care of correctly. 

  • Inspection: Our professionals will inspect affected areas to determine the extent of water damage and will review their findings with the property owner before beginning services.
  • Emergency Services: Steps will be taken by our staff to protect your home or business as well as personal belongings and other contents from further damage by extracting excess water and prepare for drying. 
  • Monitoring: To help ensure your home or business and belongings are dried to appropriate industry standards, one of our professionals will monitor the drying process. The updates will be consistently communicated with you throughout the drying process.

Please don't hesitate to contact our office with more questions regarding water damage restoration. We look forward to helping make your water damage "Like it never even happened."

Smoke Restoration: Content Cleaning

1/11/2021 (Permalink)

Two photos of the same ceramic piece. First is before: soot damaged, second is clean and free of soot. Contents cleaning and deodorizing is a detailed and critical stage of the restoration process following a fire.

Following a fire, mitigating smoke damage can be one of the biggest challenges during a restoration project within a residential or commercial property. Not only does the structure of the building require cleaning, but restoring building contents is a huge part of the cleaning and deodorizing process. Everything within the property affected by smoke or soot is carefully and meticulously cleaned by SERVPRO of Windham & Windsor Counties professionals. Furniture, rugs, books, cabinet contents, wall hangings and much more are all cleaned and deodorized during a fire or smoke restoration project. 

Restoring contents is often times less costly than replacing or refinishing them. Plus, many belongings are so much more than simply "contents" to property owners and hold considerable sentimental value. We at SERVPRO of Windham & Windsor Counties always aim to restore rather than replace whenever possible. 

Our industry-certified technicians are able to determine the best method of cleaning for contents of all varieties, materials and finishes. All of our cleaning products are developed and created by SERVPRO. For more information SERVPRO contents cleaning please contact us anytime!  

Winter Storm Reminders

1/11/2021 (Permalink)

Outside of a commercial office after a heavy snow fall. There is a lot to consider when preparing your property for New England Winters. Are you ready?

It's Winter here in the Northeast and that means snow, freezing temps and potentially treacherous driving conditions. It's important to be prepared for these types of conditions specifically when it comes to your home and your vehicle. Here are a few reminders for the winter ahead.

  • Prepare an emergency car kit: cell phone, charger, batteries, hats, coats, mittens, window scraper, shovel, water and snacks, and jumper cables.
  • Stay off roads unless absolutely necessary.
  • When driving, leave plenty of room between your vehicle and the vehicle ahead of you.
  • Prepare for power outages.
  • Service and maintain generators.
  • Rake snow from the edge of roofs to avoid possible ice damming.
  • Insulate exposed or vulnerable water lines in your home.
  • Repair roof leaks.
  • Caulk and weather strip windows and doors.
  • Prune tree branches that could potentially damage your property during a winter storm.
  • Keep a stocked first aid kit easily accessible.
  • Have your home's furnace checked and serviced yearly by an HVAC specialist to ensure it is working as it should.
  • Have your chimney or flue inspected by each year by an experienced inspector.

Keep these helpful hints in mind as we batten down the hatches for another long New England Winter. If your property experiences a fire, smoke or water emergency, please contact the professionals hear at SERVPRO of Windham & Windsor Counties and we'll be pleased to assist you. We're available 24/7/365 to make your emergency "Like it never even happened."

Why SERVPRO? Community Involvement

1/4/2021 (Permalink)

SERVPRO employee standing in front of store front window with SERVPRO display. SERVPRO of Windham & Windsor Counties Co-Owner, Derek Paul, proudly posing next to the Brattleboro Area Chamber of Commerce display window.

As a locally owned and operated family business, we at SERVPRO of Windham & Windsor Counties feel very strongly about getting involved in our local community. We can't help but getting out there and meeting the people in the area who make our community great.

We are active in local organizations and associations. We are members who participate in area chambers of commerce such as: Brattleboro Area Chamber of Commerce, Okemo Valley Chamber of Commerce, Woodstock Chamber of Commerce, Hartford Area Chamber of Commerce and Southern VT Deerfield Valley Chamber of Commerce. We are also affiliate members of the Crown Point Board of Realtors and Southern Vermont Board of Realtors. By participating in these local groups, we have the opportunity to meet other business professionals, learn about their operations, needs and priorities so we can better assist them in the event of an emergency.

SERVPRO of Windham & Windsor Counties feels very strongly that the best way to get to know your neighbors is to get out there and say hello. We've been fortunate to have built strong relationships with so many great businesses and community members over the years and look forward to building even more!

Insulation Removal Following A Fire

12/18/2020 (Permalink)

Before & After photo with an attic having cellulose insulation removed with a large vacuum. The insulation removal machine collects and discards building insulation quickly and effectively.

One of the biggest challenges in fire and smoke restoration is deodorization. Smoke and soot have a tendency to linger especially when the damage is not mitigated or treated properly. There are several different stages when restoring a property that has experienced a fire. Each fire is a bit different but removing the odor from the property is always one of the most difficult steps.

Removing charred or smoke damaged building materials is one of the first steps in the process. Flooring, drywall and lighting all have the potential to be removed when damaged, as well the buildings insulation. Insulation is soft and very porous which makes it a prime candidate to hold smoke odor following a fire. The three main types of insulation are fiberglass, foam and cellulose. Cellulose can be very difficult to remove properly due to its form. 

SERVPRO of Windham & Windsor Counties possesses a machine specifically designed for blown-in insulation, such as cellulose, to be removed on a large scale quickly and effectively. This large vacuum-like unit is equipped with a 19 horsepower motor and large flexible hoses that can reach even the tightest attics, rooms or crawlspaces. The machine collects and discards the insulation with ease, taking with it odorous smoke and soot residue that may be trapped within its fibers. 

Just another way SERVPRO of Windham & Windsor Counties utilizes industry leading products and equipment to solidify itself as the leader in fire & water cleanup and restoration!

Faster to Any Sized Disaster

12/2/2020 (Permalink)

Black & white photo of an entire staff of employees standing in front of open overhead door of warehouse. SERVPRO of Windham & Windsor Counties: Faster to any sized disaster.

When a client experiences a fire, smoke, water, sewage or biohazard emergency, swift and immediate response is crucial. The longer these types of disasters go unmitigated, the potential for secondary damage increases. Once a fire has been extinguished, the pipe has been repaired, or the water has been turned off, the clock is ticking to begin repairs. No one is quicker to respond than SERVPRO of Windham & Windsor Counties.

Upon initial notification of the event, SERVPRO of Windham & Windsor Counties will be onsite within 4 hours (often times much sooner) to begin emergency mitigation services.

SERVPRO uses state of the art equipment and industry approved techniques which can save their clients time and money. 

SERVPRO of Windham & Windsor Counties realizes the importance of timely response which is why they are available 24/7/365 to provide emergency services. For commercial properties, quick response means limiting business interruptions and minimizes tenant displacement.

When you experience an untimely disaster, be sure to contact the times disaster cleanup and restoration leader, SERVPRO of Windham & Windsor Counties!

Commercial Services: Educational Facilities

12/1/2020 (Permalink)

Black pickup truck with SERVPRO Job Trailer attached in front of a large brick school providing emergency services. Making emergency damage at educational facilities "Like it never even happened."

Here at SERVPRO of Windham & Windsor Counties, we understand the importance of students having an uninterrupted schedule for their education. So when an educational facility experiences an untimely emergency, we spring to action.

As emergency mitigation professionals we strive to limit downtime for students and faculty as much as possible. You can rest assured that SERVPRO of Windham & Windsor Counties professionals will be onsite within 4 hours of initial notification of the damage and in most cases, even quicker.  

SERVPRO of Windham & Windsor Counties has the capability to handle emergencies ranging from fire, water, smoke, sewage or biohazard damage at schools of any size. Our highly skilled team is trained and mindful of legal and environmental concerns and will take any and all precautions necessary when providing service for each facility.

With prompt response and industry-leading service, you can be sure your educational facility will be ready for class to continue quickly and safely. SERVPRO of Windham & Windsor Counties has assisted at all types of educational facilities including:

  • K-12 Schools
  • Colleges & Universities
  • Dormitories
  • Event and Sporting Arenas
  • Libraries
  • Daycares/ Pre-K Facilities

SERVPRO of Windham & Windsor Counties: always ready to assist in making your educational facility's emergency "Like it never even happened."

Ice Dams: Dreaded Winter Hazard

12/1/2020 (Permalink)

Snow and ice buildup on the edge of a roof on a red house causing large icicles to form. Be sure to clear snow buildup around the edge of roofs to reduce the possibility of ice buildup.

Winter is a very festive time of year but along with the holidays comes freezing cold temps, snow storms, sleet and ice. The elements can certainly make the short days seem long and can also pose serious threat to your home or property. Ice dams are one of these winter storm concerns.

Ice dams build up on the eaves of sloped roofs in buildings that are heated. Melting snow, stemming from heat loss in the building, causes snow to melt and run down to the edge of the roof where the surface is below freezing, and ice begins to build. That ice buildup can cause damage to rain gutters, shingles and eventually the interior of the house. Here are a few tips on how to combat the forming of ice dams on your property.

  • Vent exhausts from kitchen ducts, bathroom and clothes dryer are properly vented outside rather than into the attic
  • Use roof rake to clear excess snow from the edge of roofs
  • Seal and insulate air ducts
  • Caulk around vent pipes and electrical cables with a fire-stop sealant
  • Ventilate Eaves and Ridge Vents
  • Add steel flashing around the chimney

Winter Storm Worries

11/25/2020 (Permalink)

SERVPRO truck parked at a residence surrounded by tall banks of snow. It's a great idea to prepare your home or property for the inevitable snow and cold for the upcoming winter.

Winter weather is more than just the common snow covered sidewalks and slippery roads. If you're a New Englander, freezing temps and heavy snow are as common in the winter as beautiful foliage in the fall or green grass in the Summer. With freezing temperatures comes the possibility of freezing pipes which can result in significant water damage to your home or commercial property.

Frozen pipes occur when exposed to freezing temps. Common areas for freezing pipes are basements, attics, garages, crawlspaces, or along exterior walls within a home. Additionally, outdoor water spigots are a regular place for cold weather exposure. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but usually the rupture is caused from the backflow of pressure between the water source and the blockage. 

If your home or commercial property experiences a burst pipe caused by the extreme cold temps that surround a winter storm, be sure to contact SERVPRO of Windham & Windsor Counties. We will make sure your property if properly dried mitigated in the affected areas to make it "Like it never even happened."