Recent Posts

Kitchen Sink Leak

6/14/2022 (Permalink)

Before and after of kitchen area prior to demolition and following demolition. Kitchen area before mitigation, and after mitigation. Demo, drying and cleaning. Ready for repairs.

One of the most associated forms of water damage is "flood damage." Water damage occurring from an outside water intrusion from heavy rains for example. But most water damage service requests we receive are a result of interior breakage, backups or overflows. Take a minute and think about all the different places throughout your home or property that have a water source. Quite a few, right?

In this recent water damage project, the culprit was a break to the supply line under the kitchen sink. Unfortunately, the line ruptured during the day when the property owner was not home, thus allowing the water to run for several hours. Water penetrated the wood flooring, damaged cabinets, and traveled down into the finished basement area below. The water wicked so far up the walls, they needed to be removed. Cabinets were disassembled and discarded along with the flooring which had cupped beyond repair. The insulation behind the drywall was saturated and was also discarded. Appliances, countertops and even the kitchen sink were disconnected and relocated. Commercial drying equipment was installed during the mitigation process to thoroughly dry the affected areas. The areas were thoroughly cleaned, dried and are now ready for repairs and reconstruction.

If you experience water damage to your home or commercial property, contact the water mitigation team that's faster to any sized disaster: SERVPRO of Windham & Windsor Counties. Making water damage "Like it never even happened."

Schools Out-Time to Clean!

6/9/2022 (Permalink)

Two green SERVPRO vehicles parked outside large brick buildings. We're here to help. Contact us today for a professional cleaning consultation at your educational facility!

Summer is just around the corner, and with it comes the end to another school year. Students rejoice as they prepare for several weeks of summer fun and activities, while facilities and maintenance teams from local schools prepare for a whirlwind of projects that must be completed before the Fall.

For decades, SERVPRO of Windham & Windsor Counties has been providing professional cleaning services to local educational institutions to help them be prepared for the next school year. Top-to-bottom cleaning, carpet cleaning, air duct cleaning, and so much more. We can also be utilized for performing thorough cleanings throughout student dorms between school years, summer sessions, camps, specialty programs etc.

Let us take the stress out of cleaning at your elementary, middle school, high school, or university, so your facilities team can concentrate your efforts on other projects around your campus. Contact our office to schedule a consultation at your educational facility today! We're here to make your cleaning project "Like it never even happened." 

Lightning Safety Tips

5/16/2022 (Permalink)

Dark clouds and lightning in the sky above large red commercial building. Thunder and lightning storms can be dangerous. Be sure to take proper precautions when confronted by a thunderstorm.

While technically still Spring, summerlike weather is just around the corner. Along with high temperatures and humidity, comes the threat of heavy rain, thunder and lightning. An afternoon thunderstorm during the summer can be refreshing and stimulating to the eye but can also be dangerous and potential harmful to your family or property. Here are a few pieces of info and pointers to keep in mind as we enter thunderstorm season.

  • If you hear thunder, lightning is close enough to strike you.
  • When thunder is heard, quickly move to a safe shelter.
  • Stay in the safe shelter for at least 30 minutes after the storm has passed.

While indoors during a thunderstorm:

  • Stay off corded phones, computers and other electrical equipment that could potentially put you in contact with electricity.
  • Avoid Plumbing, including sinks, baths, and faucets.
  • Stay away from windows and doors, stay off porches and decks.
  • Do not lie on concrete floors and do not lean against concrete walls.

While outdoors during a thunderstorm:

  • Avoid highly elevated areas such as mountains, hills or peaks.
  • Do not lie flat on the ground.
  • Do not shelter under an isolated tree.
  • Avoid ponds, lakes, rivers and other bodies of water. 
  • Stay away from objects that conduct electricity such as power lines, windmills, barbed wire fences.

Be sure to consider these reminders the next time you experience a thunder and lightning storm. Be safe, be alert, take precautions.

Play Ball! Baseball Season Has Arrived!

5/4/2022 (Permalink)

Youth baseball player with a bat standing in front of SERVPRO banner. SERVPRO of Windham & Windsor Counties proudly supports a variety of youth sports programs such as Swanzey Cal Ripken League Baseball!

Springtime means many things. Snow melting, grass growing, flowers budding, longer days, warmer temperatures, and if you're a sports fan, or simply a fan of being outdoors, it's baseball season!

That's right, America's Favorite Pastime is in full "swing" and SERVPRO of Cheshire County is pleased to once again be supporting local youth baseball programs. This year we will be continuing our support for Swanzey Cal Ripken League Baseball. The league consists of multiple age groups for local youths to participate in all summer long. The league's main playing fields are also home to tournaments which bring in outside teams to compete. 

SERVPRO of Windham & Windsor Counties Co-Owners Ryan and Derek Paul were very much involved in youth baseball throughout their childhood and in Ryan's case, right through college. The brothers believe strongly in the benefits of youth sports programs such as team building, practice, hard work, competing for a common goal, and creating friendships that can last a lifetime. 

Best of luck to all the players in this year's Swanzey Cal Ripken League!

Supporting FPU's 2022 Academic Showcase!

4/22/2022 (Permalink)

School hall filled with students and spectators as presentations were delivered. SERVPRO of Windham & Windsor Counties was pleased to be included in this event and is a proud supporter of the "Pierce@60" Campaign!

Earlier this week, SERVPRO of Windham & Windsor Counties was invited to attend the 2022 Franklin Pierce "Academic Showcase" at the Franklin Pierce University Campus in Rindge. The event is a spring tradition which celebrates the FPU community with presentations, panels, & performances by faculty, staff, and students. The event began with a coffee reception to recognize sponsors and friends of the university. The President of FPU followed the reception with a welcoming address to all the attendees. The event closed with a performance by FPU's Diamond Steppers dance group in the DiPietro Library. This event is one of several as part of the year-long celebration "Pierce@60" commemorating the university's 60th year! SERVPRO of Windham & Windsor Counties is a proud supporter of FPU and this tremendous milestone! Thank you for having us, Franklin Pierce!

Wind Damage Prevention

4/22/2022 (Permalink)

Flag flying and flagpole bent due to high winds. Be sure to prepare for high winds prior to the event to protect your home or commercial property.

It's Spring here in Southern Vermont. The weather is changing constantly. It can be difficult to predict. Warm temps, cold temps. Sunshine, then rain. Frosty mornings, comfy afternoons. However, one element that seems to be consistent is the wind. While wind can be a nuisance and add a chill to the air, it can also be potentially devastating to your residential or commercial property. Here are a few things to consider when protecting your property from strong winds:

  • Trim trees or shrubs close to your home
  • Remove debris from the yard (outdoor furniture, toys, etc.)
  • Cover windows with plywood if sever winds or storms are approaching
  • Ensure materials such as roofing are, fencing, chimneys are properly maintained
  • Keep rain gutters clear and clean

Stay up to date with current weather forecasts and be sure to prepare for heavy winds prior to, rather than during the event.

Residential Ground Water Damage

4/22/2022 (Permalink)

Home with ripped up floors and walls due to flood damage. Water mitigation can often require several steps to ensure affected areas are properly dried.

Due to recent rainfall, combined with snow melt and warmer temperatures, a number of service calls have come in for flooded basements. In many cases, old, cracked, or damaged foundations were overwhelmed by the high amounts of ground water at which point basement water intrusion occurs.

In a recent case, the water level at this residential property came up through the crawlspace, and flooded parts of the first level of the home. The water mitigation of the property was extensive. First, water was pumped and extracted from the crawlspace. Next, flooring and subfloors were removed from the first level, followed by 2-foot "flood cuts" to the base of sheetrock walls. Wet, damaged insulation from wall cavities was then discarded. Finally, open areas of the building structure were cleaned and dried using high powered air movers and dehumidifiers.

There were several steps and phases to this water mitigation project, but by the end, the affected areas were dried and ready for reconstruction.

Residential Fire Damage Restoration

4/12/2022 (Permalink)

Side by side before and after photos from fire restoration. Using strategic demolition, cleaning, and deodorization methods, our SERVPRO team was able to remedy this residential fire damage project.

Recently, the SERVPRO of Windham & Windsor Counties Team performed cleaning and restoration services at a home that had experienced a chimney fire. Thankfully, no one was injured during the fire. There was minor structural damage but high amounts of smoke. The heaviest damage occurred in the master bath which required partial demolition, but smoke and fire extinguisher residue traveled throughout the rest of the home which was cleaned and deodorized. SERVPRO technicians used industry recommended techniques to properly remove the residue. Following demolition of the areas where structural damage had occurred, our team used a combination of dry and wet cleaning methods to remedy the smoke, soot and extinguisher dust. We're grateful to have had the opportunity to assist our client following this traumatic event. We're here to help and make fire and smoke damage "Like it never even happened."

Challenging Nicotine Cleaning

4/12/2022 (Permalink)

Refrigerator with heavy nicotine residue partially cleaned to show the difference from cleaned and not cleaned. As you can see, the nicotine residue in this property was heavy, but was no match for SERVPRO's cleaning methods and products.

When it comes to cleaning smoke, soot, dirt, dust, debris, mold or construction dust, no two projects are the same. Each project has different levels of difficulty and require different gameplans to return a property to "preloss condition." One type of cleaning that has a tendency to be challenging is nicotine residue.

Our team recently performed professional cleaning services at a local residential property which required a thorough top-to-bottom restoration. The debris and residue were primarily caused by years of nicotine buildup. Our specially formulated products, proven cleaning methods, and some good old-fashioned elbow grease, eliminated the odor and residue that had contaminated the property. 

We're proud of the way this project turned out and look forward to the next challenge we may encounter. SERVPRO of Windham & Windsor Counties: Working hard to make all types of damage "Like it never even happened."

Family Owned & Operated-News Feature

4/4/2022 (Permalink)

Three members of management team photo from magazine article feature. (Left to Right) Derek Paul (Co-Owner & Marketing Director), Melissa Paul (Office Manager), and Ryan Paul (Co-Owner & Operations Manager).

We are so pleased to have been included in The Business Journal of Greater Keene, Brattleboro and Peterborough's "All in the Family" piece from their most recent issue! It was flattering to be featured alongside so many other fantastic local family run businesses. This community is rich with businesses that are being operated by second, third and even fourth generations.

Ryan and Derek Paul are Co-Owners of the franchise and have a focus on specific sides of the business. Ryan oversees production and operation while Derek handles marketing and community engagement. Ryan wife, and Derek's sister-in-law, Melissa manages the office.

Family-owned franchises is quite common throughout the SERVPRO universe. Franchises are regularly passed down from generation to generation and we're proud to continue on the path created by Richard and Susan Paul which began in 1988!

Thank you to everyone at the publication for inviting us to be a part of this story!