What our Customers say...
Water Damage Testimonials
Well done. Very nice cleanup and removal of waste material. Polite and very professional. I appreciate everything that was done.
Gary Ruotsala-Project Manager was great. Responsive, answered my numerous questions and concerns. Top level communication, A+. D.J. the Site Manager was also great. Professional, helpful, A+.
They don't have to improve anything. They are amazing and work very hard!! I couldn't have had it any better. They went well beyond! They went the extra mile!!!
Wilman, Ashley, DJ, and Spencer (and Wil) should all be promoted. They have been on time, professional, took time to explain everything to me. What a team!! Thank you!
Gary did a great job! He was very thorough, and he cleaned up and explained all he did and took pictures for me of the completed job. Kudos to Gary and his team! And Melissa in your office was very courteous and supportive of job assignment procedures and the payment procedures. Happy New Year! Thanks
They were the best! Wish we would have had SERVPRO here from start to finish! So much better than ServiceMaster!!
Team was very courteous, thorough & left our condo clean each day. Did a great job protecting our furniture, floors & stairs.
You guys did a great job and were so prompt and attentive, I really appreciate it. The remediation was quick and painless.
Jess, Bob, Dylan, Dave did an excellent job! They cleaned up everything and did not leave any mess. Very Happy!
When a storm came through just as shingles were being removed from my roof, I had significant water damage to 4 rooms in my house. My insurance agent suggested calling SERVPRO, and I was so glad I did. They came the next day to look at the scope of the damage and then started the following Monday. Given the pandemic, all the workers wore face masks, and their work was not easy...it was hot and cramped getting wet insulation out of the attic. At the end of each day, they cleaned up after themselves. They were courteous and hard working, and the quality of the work was great. I highly recommend SERVPRO and would certainly use them again though I don't want to go through another episode like this again!
We had a major second floor bathroom flood that rained down into our kitchen and downstairs bath. The SERVPRO team that came to clean up and gut the kitchen and bath were professional and efficient. They treated our home with respect and I was amazed at how clean they left the area. Jake gave us his professional and honest advice from the start on what the clean up would entail. Will kept us informed of the process at the end of each day and answered any questions we had. The whole team worked incredibly hard and were so friendly. As stressful as the whole ordeal was, the SERVPRO team helped alleviate some of that stress and I felt extremely confident that they did a very thorough job. I can't say enough of how happy we were to have them on our team. If I could give them 10 stars I would because they really deserve it. Thank you Sevpro! You are awesome! Keep of the good work. Alan and Patty 8/2020
I hated having to text Jake on a Friday night with the 900 concerns I had. He got right back to me and was extremely helpful. Wil, who was here the whole time, answered all of our questions as we went through the process & kept us informed every step of the way. Bob & the rest of the crew were friendly, professional, and very respectful of our property. I was amazed at how clean they kept the job site & the rest of the house. It was an amazing crew! Thank you for helping us navigate a very stressful and emotional situation. You guys ROCK! And of course Jake, your honesty and professional advice helped us make the decision process so much easier. Just keep up the excellent work!
SERVPRO sent out 2 men to take up a wet floor and part of our wall from a broken water pipe. Both men were professional and fast they did an outstanding job and when they were done spraying the floor for mold, they did a heck of a job cleaning up. I did not have to do anything after they were done great job to both guys thank you.
Thanks to Shane, Amy, Adam, & Dean - you rock!!
5 Stars! They live up to their motto, truly "Like it never even happened."
The team members: Will, Pam, Bob, Joe, Corey, Kim & Gary are assets to the SERVPRO organization.
We haven't had this kind of situation before and were initially wary of being oversold or overcharged. During the course of this job, we were impressed with everyone we dealt with and with the quality of their work. Thank You!
Don't Change a Thing!!! Second time with these guys, 1st in 2012 Ryan and his crew are the best!
I wish to thank you all at SERVPRO of Windham & Windsor Counties for the timely and excellent job of cleaning my unit. I wish to thank Derek for his effort in getting all the "things" necessary to complete this task. Thank you all!
Scott and I wanted to "thank you" and your great staff for helping us with the basement. It was a lot of work and we would recommend your service to anyone that might have a situation like ours. All the best, Patti and Scott
The people I dealt with are second to none. Totally satisfied! Sincerely, Mark
To All the Folks at SERVPRO, Thank you for your quick response to our basement water problem. Your crew was professional and thorough in completing the job, and it was done carefully with minimum disruption to our house. It really does look better than it did before the incident.
We were impressed right from the start. Derek's coming out after 9pm on the day-night the water damage was discovered was not only helpful but put everything into perspective. Jake and his crew: Tyler, Shane and Ian all have been incredibly efficient and hard working. We thank you all!!
To all at SERVPRO of Keene, We just wanted to write and thank you all for your help in cleaning our home after a water pipe break damage. Everyone was so nice & accommodating. Since we are in New Jersey it was necessary to collaborate with other people in order to get into the house and ensure the long driveway was clear. Of course we are upset about the water damage but at least the clean up has gone so smoothly that my anxiety level has decreased from red alert to orange alert! Best wishes.
Thank you. Very professional and excellent service!
Everything exceeded my expectations!